If the item does not suit you, you may request an exchange or return within 14 days of receiving your order.
To arrange an exchange or return:
— email us at hello@juna.com.ua
— or contact us via Instagram
We will guide you through the next steps and assist with the process.
Please make sure that:
— the item has not been used
— its original appearance, packaging, and completeness are preserved
Exchange and return shipping costs are covered by the customer.
Refunds are processed within up to 7 calendar daysafter we receive the returned item.
We are confident in the quality of our products and provide a 1-year warranty.
The warranty covers:
— manufacturing defects
— stitching
— hardware (under normal use)
The warranty does not cover natural wear and tear, mechanical damage, or damage caused by improper use or care.
